e 3-1 This chapter’s opening scenario illustrates a specific type of incident/disaster. Using a Web browser, search for information related to preparing an organization against terrorist attacks. Look up information on (a) anthrax or another biological attack (like smallpox), (b) sarin or another toxic gas, (c) low-level radiological contamination attacks. Exercise 3-2 Using a Web browser, search for available commercial applications that use various forms of RAID technologies, such as RAID 0 through RAID 5. What is the most common implementation? What is the most expensive?
Please respond to the following: Examine the role of Customer Relationship Management (CRM) in business. Determine how CRM systems can play a critical role