You are in charge of making accommodation arrangements for a 75-person family reunion trip in Sardinia. Based on excellent third-party online reviews, you decided to book at ForteVillage Resort. However, as you complete the reservation, you begin to have anxiety due to the Implications of Intangibility discussed in the chapter.
Access the Forte Village Website at www.fortevillageresort.com (Links to an external site.) and discuss how the website does or does not reduce the anxiety that you have based on the three primary Implications of Intangibility.